FAQ
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Q1 Where is the nearest station?
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There is no nearby station.
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Q2 How far is it from Miyako Airport?
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It takes about 15 minutes by car.
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Q3 Is there parking available?
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There is no parking lot. Please use the nearby coin parking.
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Q4 What time is check-in and check-out?
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[Check-in] 15:00-18:00 [Check-out] -10:00
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Q5 Is it possible to store my luggage after check-in/check-out?
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It is possible.
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Q6 Can I change my scheduled arrival time on the day?
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Please call the hotel.
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Q7 I would like to check in early or check out late. Is that possible?
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It is possible.
Please contact the hotel for prices.
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Q8 I'd like to send my luggage by courier first. Can you hold it for me?
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It is possible.
Please contact the hotel if you would like to send your luggage.
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Q9 Can I send it by courier from the hotel?
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It is possible. You can have it delivered from the nearby "Shabu-an". (Cash on delivery only)
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Q10 Is there Wi-Fi?
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Yes.
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Q11 Do you have smoking/non-smoking rooms?
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All rooms are non-smoking.
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Q12 What are the cancellation fees?
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There are changes. Please contact the hotel.
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Q13 Do you clean your room when staying for consecutive nights?
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Since this is a condominium-type accommodation, there is no cleaning or changing of towels during your stay.
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Q14 Is it possible for minors to stay alone
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If a minor is staying alone, we may ask for confirmation from a guardian. Before staying, you will be required to submit a ``Minor Accommodation Consent Form'' and a ``Copy of Parent's ID Card.''
Please note that depending on the situation, we may refuse accommodation.
Download "Minor Accommodation Consent Form"
